Appointment Reservation Policy
At Enchanted Bride, your bridal appointment is time reserved especially for you. Our team is dedicated to creating a personalized experience and helping you find the dress that feels like the one. To help us protect that time and provide the best experience for every bride, a reservation fee is required for confirmed bridal appointments.
Requesting an Appointment
Submitting an appointment request does not guarantee your requested date or time. Our team will review your request and contact you to confirm availability.
A valid credit or debit card is required when submitting your appointment request. Your card will not be charged when you submit your request.
Once your appointment date and time are confirmed by an Enchanted Bride team member, a $25 non-refundable reservation fee will be charged to the card provided.
Your appointment is considered reserved once it has been confirmed by our team and the reservation fee has been successfully processed.
Your $25 Reservation Fee
The $25 reservation fee is non-refundable and reserves dedicated appointment time with an Enchanted Bride stylist.
If you purchase your wedding dress from Enchanted Bride, the full $25 reservation fee will be applied toward your gown purchase.
The reservation fee has no cash value and cannot be redeemed for cash.
Card Authorization
By submitting your appointment request and agreeing to this Appointment Reservation Policy, you authorize Enchanted Bride to charge the card provided a $25 reservation fee if and when your requested appointment is confirmed by our team.
Submitting an appointment request alone does not result in a charge.
Cancellations & Rescheduling
We understand that plans can change. If you need to reschedule your appointment, please contact Enchanted Bride at least 24 hours before your scheduled appointment.
With at least 24 hours' notice, your reservation fee may be transferred one time to a rescheduled bridal appointment.
The $25 reservation fee will be forfeited for:
Cancellations
No-shows
Rescheduling with less than 24 hours' notice
Failure to attend your confirmed appointment
Late Arrivals
We want you to enjoy as much of your appointment as possible. If you arrive late, your appointment may need to be shortened so we can honor the appointment time reserved for the next bride.
Late arrival does not extend the scheduled appointment time and does not qualify for a refund of the reservation fee.
Applying Your Reservation Fee Toward Your Dress
When you purchase your wedding dress from Enchanted Bride, your $25 reservation fee will be credited toward the purchase price of your gown.
The credit applies to the bride associated with the original appointment and cannot be transferred to another person, redeemed for cash, or combined with another appointment reservation fee.
By Requesting an Appointment
By submitting an appointment request, providing a payment card, and accepting this policy, you acknowledge that:
Your request is not a guaranteed appointment until confirmed by Enchanted Bride.
Your card will not be charged simply for submitting an appointment request.
Once Enchanted Bride confirms your appointment, you authorize a $25 non-refundable reservation fee to be charged to the card provided.
The reservation fee will be applied toward your wedding dress if you purchase your gown from Enchanted Bride.
Cancellation, rescheduling, no-show, and late-arrival terms outlined above apply to your confirmed appointment.